Contact & Directions

Agency hours are 9:00 AM to 5:00 PM, Monday through Friday.


Rachel Sutherland
p: 704-287-8642

Nathan B. Smith
p: 704-973-9818
c: 704-839-3956


RAIN is located in the Children and Family Services Center in Uptown Charlotte – the corner of N. Davidson Street and E. 5th Street. Guest parking spaces are provided in the gated lot immediately adjacent to the Children and Family Services building. Reserved spaces for handicapped are marked appropriately. Vehicles parked in reserved handicapped spaces must have a valid, state-approved handicapped tag.

Parking meters are located in front of the building along 5th Street, and are available for use until 4:00 pm with a 2-hour limit between 9:00 am and 4:00 pm, as is standard for all meters in the Uptown area.

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